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Management Courses

  • The Skilled Manager / Executive / Supervisor
  • Customer Service
  • Behavioural Techniques
  • Human Resource Management
  • Sales & Marketing Management
  • Quality, Productivity, Safety & Health Programmes

The Skilled Manager /
Executive / Supervisor

  • Enhancing Supervisory Skills 
  • Effective Coaching & Counselling Skills
  • Motivate to Activate High Performance
  • Effective Interpersonal & Communication Skills
  • Leadership Excellence
  • Problem Solving & Decision Making

Customer
Service

  • Service Excellence
    – The Experiential Way
  • Handling Difficult Customers

Behavioral
Techniques

  • Business English Mastery
  • High Impact Presentation
  • Art of Storytelling
  • Emotional Intelligence at Work
  • Think Creatively, Act Innovatively

Human Resource
Management

  • Discipline and Grievance Handling
  • Performance Management
  • Competency Based Interview
  • Conducting Domestic Inquiries

Sales & Marketing
Management

  • Key Account Management
  • It’s a Deal! Negotiate for Business Success
  • Sell! Sell! Sell!

Quality, Productivity,
Safety and Health

  • Occupational Safety and Health (OSHA)
  • Handling Chemical Hazards
  • Forklift Handling
  • 5S towards a Productive Workplace
  • Lean Manufacturing
  • Ergonomics